Informationen

Manufacturer: Kalkhoff Werke GmbH

Information according to the Product Safety Regulation (GPSR)

Manufacturer: Kalkhoff Werke GmbH  
Address: Europa-Allee 26, 49685 Emstek, Germany

Contact:
Phone: +49 (0)4473 9317-0  
Fax: +49 (0)4473 9317-101  
E-mail: info@kalkhoff-bikes.com  
Website: www.kalkhoff-bikes.com

About Kalkhoff Werke GmbH
Kalkhoff Werke GmbH is a leading manufacturer of bicycles and e-bikes in Germany. With over 100 years of experience, we develop and produce high-quality bicycles that are renowned for their quality and innovation. Our headquarters are located in Emstek, Germany. 

Safety information
The safety of our products is our top priority. Our bicycles and e-bikes are manufactured to the highest quality and safety standards.

Please observe the following instructions:  

• Only use our products in accordance with the operating instructions provided.  
• Carry out regular maintenance and only have repairs carried out by qualified personnel.  
• Observe the applicable traffic regulations and always wear a suitable cycle helmet.

Product safety information 
Kalkhoff Werke GmbH fulfils the requirements of the Product Safety Regulation (GPSR) for all products.

Labelling:
All products are clearly labelled with the manufacturer's name, address and product information.

Instructions for use:
Each delivery contains detailed and easy-to-understand instructions for safe use.

Declaration of Conformity: 
We ensure that all products comply with the applicable safety requirements and that the necessary documentation is available.

Service and warranty
Our customer service is always available to help you with any questions or problems.

Please contact us at:  

• E-mail: info@kalkhoff-bikes.com  
• Telephone: +49 (0)4473 9317-0

Sustainability and the environment
Kalkhoff Werke GmbH is committed to sustainable production and recycling. Please do not dispose of bicycles and batteries in household waste. You can return them to us or to authorised recycling centres.

Frequently asked questions (FAQ)

How can I ensure the safety of my bike?

• Carry out regular inspections and pay attention to wearing parts.  
• Only use compatible accessories and spare parts.

What should I do if my e-bike does not work?

• Contact our customer service for support.

Our commitment
Kalkhoff Werke GmbH is committed to ensuring the highest safety and quality standards. Your safety and satisfaction are our motivation.