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Informations

Maratron GmbH

Manufacturer: Maratron GmbH

Information according to the General Product Safety Regulation (GPSR)

Manufacturer: Maratron GmbH  
Address: Helmholtzstraße 30, 41747 Viersen, Germany  

Contact:
Phone: +49 (0)2162 3703-400  
Email: service@maratron.com
Website: www.maratron.com

 

About Maratron GmbH
Maratron GmbH is a leading provider of e-bike batteries and battery repair services in Germany. Based in Viersen, we offer our customers high-quality products and services focused on battery technology. Our many years of experience and commitment to quality and customer satisfaction set us apart.

Safety Information
The safety of our products and services is our top priority. Our batteries and repair processes meet the highest standards.  

Please observe the following guidelines:  

  • Use our products exclusively according to the provided user manual.  
  • Store and dispose of batteries properly and comply with applicable environmental regulations.  
  • Repairs and maintenance should only be performed by qualified personnel.  

Product Safety Information
Maratron GmbH complies with all requirements of the **General Product Safety Regulation (GPSR)** for all products.

Labeling:
All products bear a clear label that includes the manufacturer's name, address, and product information.

User Manuals:
Every delivery includes a detailed and easy-to-understand manual for safe use.

Declaration of Conformity:
We ensure that all products meet the applicable safety requirements and that all necessary documentation is available.

Service and Warranty
Our customer service is always available to assist you with questions or problems.  

Please contact us at:  
Email: service@maratron.com  
Phone: +49 (0)2162 3703-400  

Sustainability and Environment
Maratron GmbH is committed to sustainable production and recycling.  

  • Please do not dispose of batteries and devices in household waste.  
  • Use our return options or authorized recycling facilities to dispose of batteries responsibly.  

Frequently Asked Questions (FAQ)

How can I ensure the safety of my battery?

  • Avoid extreme temperatures and mechanical damage.  
  • Only charge the battery with compatible chargers.  

What should I do if my battery is not functioning?

  • Contact our customer service for support.  

Our Commitment
Maratron GmbH is dedicated to delivering the highest standards of safety and quality. Your safety and satisfaction are our driving force.